Human Resource Manager
Your role will be:
To provide HR support and advice to Operations, Head Office management and Regional Locations in relations to disciplinary, grievance, absence management, contract variations and providing coaching and training for Line Managers in HR Policies. Key duties responsibilities include:
Your key duties and responsibilities will include:
Duties & Responsibilities
• To pro-actively identify all new and pending employment legislations with proposals on how the company should act to ensure compliance, taking into account the culture and values of the business
• To ensure the business complies with new employment legislations and this is communicated to line managers as appropriate; work with Line Managers to ensure compliance to company policies and procedures
• To establish an effective and pro-active working relationship with external employment lawyers, Labour Offices, and to manage the service we receive from them
• To provide a business focused support service to line managers across the business with disciplinary, grievance, absence management issues
• To ensure that all communications issued to employees in relation to discipline/grievance and absence management are all legally complaint and to the Company’s standard
• To develop and implement toolkits and frameworks for Managers to ensure they have the appropriate materials and tools to Manage ER effectively
• To develop effective mechanisms to ensure line managers and the HR Team are kept up-to-date with employment Legislations
• To coach and advice line managers on performance management, absence management, and disciplinary issues, constantly making sure that there knowledge and skills are developed
• To assist line managers, with complex disciplinary hearings
• Build the capability of all line managers in order to ensue they take ownership for, and manage, all ER issues in line with Company Procedure
• Run workshops and attend cinemas meetings to ensure the continuous development of the core skills of Managers the areas above
• To share Best Practice and up-to-date knowledge of Employment Legislation
• Run workshops and skills enhancements programs for all employees in enhancing the services we provide
• Work with line managers to create employee engagement
• Liaise with all employees to create a branded organisational culture
• Carry out annual training needs analysis for all employees, this will be in liaison with the F&B, and Operations Manager
• Add value by devising, implementing or recommending cost effective training solutions according to final needs analysis
• Develop an annual training plan and construct a budget for approval
• Source and recommend appropriate training consultants and organisations
• Build reciprocal relationships with training institutions, schools, colleges and universities.
• Actively participate in promoting a life long learning culture and develop initiatives to achieve this aim
• Ensure that all ER policies and Procedures are legally complaint, implement and support the business culture and values and that they are adhered to by all levels of management and staff
• Develop and implement an ER plan to build the capability of Line Managers in dealing with ER Cases
• Create, review, implement and update all HR documents including employment contracts, employee handbook, HR Manual, Company policies and Procedures, to ensure the Organisation is in line with legislation, the business values and business needs
• Create a filing system in place that will ensure the effective management of personnel files
• Develop templates for all HR documents
• Implement measures for the successful storage of confidential documents
• Ad Hoc Project as required
• Create and develop effective recruitment tools
• Ensure recruitment activities are proactive rather than reactive
• Align recruitment activities with Business needs and growth
• Set up internship, work placement and other schemes in place
• Develop manpower, succession planning systems
• Monitor and Manage recruitment activities for all regional locations
• Create and manage the annual performance management / appraisal planning process
• Assist the HR function as a whole in making the Group an employer of choice, with the creation of effective PM tools
Qualifications
• BA Graduate with focus on Business studies
• The successful candidate must be dynamic, ambitious with 3 year supervisory / management experience in either retail, leisure, or hospitality
• Excellent English Written and Spoken Communication Skills (Arabic a Plus)
• Strong IT Skills, with emphasis on Microsoft Office
• Service Business Oriented/Commercial Awareness
• Must be Punctual/reliable & Responsible and a passion for excellence
• Abe to handle pressure and priorities at any time
• Proactive, with experience of developing and coaching team members
Required Qualifications and Experience
This role demands candidates of the very highest calibre; with a degree in Business administration and proven success within the distribution and exhibition sector, the ideal candidate will have had previous exposure to managing external clients and partners, and implementing a well thought out plan. They should have experience in supporting Management decisions in an ever changing environment. With comprehensive knowledge of local and regional cliental: Not forgetting excellent skills in:
• Have understanding and passion for films and the cinematic experience
• Excellent written and spoken English, Arabic communication skills (French spoken and written a bonus)
• Experienced leader, with the skills of managing self and Subordinates, with experience in assigning tasks effectively
• Excellent prioritising skills, with great follow-up experience.
• Project Management skills
• Experience of revenue generation, with a focus of building new businesses
• Commercially focused with strong negotiation with influencing skills
• Working knowledge of MS Office, WWW
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Your role will be to assist the Operations Director in ensuring the effective overall running of the cinema. To coach, develop and inspire the team to deliver the cinema's targets and objectives within the required timescales and to the appropriate standard. And to manage the relationship with the Mall Management where our cinema is located, your key duties and responsibilities will include:
• To effectively appraise and manage team performance, in line with company policy and procedures, ensuring that business objectives and targets are achieved within appropriate timescales
• To develop the team to deliver exceptional standards of customer service at all times.
• To plan, develop and control weekly/monthly/annual Reports
• To effectively prepare staff rota’s and manage holiday scheduling of the team
• Identifying, maximise and drive sales opportunities from ticket sales and F&B promotions
• Developing the business to meet the site objectives and targets
• To maximise profit and minimise loss
• Developing and improving market share through local marketing in partnership with the marketing department, by supervision of Advertising & Marketing activities within the Cinema
• To ensure all operational standards are met and delivered effectively in order to create the best environment for both guests and team members
• Ensure Health and Safety Regulations are adhered to
• Developing and executing the cinema scheduling policy
• Effectively resolve Guest comments
• Weekly check on the website of the select Multiplex timings/offers & promotions
• Responsible for cinema logistics assurance: - Check availability of prints and publicity materials of movies relating to the Cineplex
• Daily Business Operation( Daily Cash Deposits in the bank/Petty Cash usage & Allocation)
• Supervising maintenance of the cinema
